60 Day Money Back Guarantee!
If you unsatisfied for any reason, simply return the jar — even if it is empty — within 60 days of order for a full refund of your purchase price (less shipping + handling).
We know how frustrating returns can be so we have simplified the return process to 3 easy steps: email, pack, and ship.
To return your EMC2 Acne Cream and get your money back, please follow the instructions described below:
- 1. Contact Customer Service at email@example.com to obtain a Return Authorization Number before you return your purchase. Include your order number so we can verify your purchase.
- 2. You will be emailed a Packing Slip. Complete the Packing Slip. Be sure to include the Return Authorization Number given to you by our Customer Service Representative. Returns cannot be issued without a Packing Slip.
- 3. Package your return items in the original packaging and enclose the completed Packing Slip. In order to insure your return remains eligible for a refund, be sure your package is postmarked 60 days from the Ship Date as indicated on the Packing Slip. Also be sure to include reason for return.
- Return package to:
P.O. BOX 682
Hudson, OH 44236
- Upon receipt of the return, we will refund your order for the amount of the purchase, less shipping + handling.
Important: Refunds can only be issued if the jar is returned — even if empty. Only valid for first purchase of EMC2 Acne Cream and only for first jar of EMC2 Acne Cream.
Please note: Shipping fees are non-refundable and you are responsible for any costs incurred for insuring and shipping your return order to us unless there was a shipping error or product damage.